Reference

What Our Legal Terms Cover for You

xxx7 operates under a clear set of rules that govern your account, your use of the lobby, and how we handle your data.

Account TermsPrivacy & DataWallet RulesEligible RegionsContact Rights
xxx7 What Our Legal Terms Cover for You
DATA AND SECURITY

How We Handle Your Account Data

Your data and account security sit at the centre of how we operate. We collect only what is necessary to run your account, process wallet transactions, and meet our compliance obligations. Here is how each area works in practice.

Data Retention

We hold your account data for the period required by our compliance obligations. You can request a copy of your personal data at any time through the account dashboard or by emailing support.

Cookie Use

We use cookies to keep your session active, remember your lobby preferences, and measure how pages perform. You can manage cookie settings through your browser at any time without losing your account access.

Account Security

Your account is protected by password authentication and OTP verification on login. If you notice unauthorised access, use the lock-account option in settings immediately and contact support.

Change Requests

To update personal details, request data deletion, or raise a data concern, submit a request via the Help section of your dashboard. We will confirm receipt and the expected response time by return.

REACH OUR TEAM

How to Contact Us on Legal Matters

For questions about your account terms, data requests, or a formal dispute, our support team handles legal queries directly. You can reach us through live chat, email, or by submitting a request through your account dashboard. We aim to respond to data and account queries within the timeframe stated in our terms.

Team online

Live Chat

Open the chat icon from your account dashboard. Available during our stated support hours for account and policy queries from Bangladesh.

Email Support

Send your legal or data request to our support address listed in the account settings page. Include your registered account ID for faster handling.

Account Dashboard

Log into your account and use the Help section to submit a formal request. This is the recommended path for data access or deletion requests.

Questions About Your Rights and Our Terms

These are the questions we hear most often about legal terms, data handling, and account rights on xxx7.

These terms apply to anyone who opens an account on xxx7. Access depends on your local law and eligible regions — if online gaming is restricted where you are, you should not open an account.

Availability depends on local law and the eligible regions we serve. You are responsible for checking whether online gaming is permitted under the laws that apply to you before using the platform.

Log into your account, go to the Help section in your dashboard, and submit a data access request. You can also email support with your registered account ID and we will process it accordingly.

Funds tied to a suspended account are handled under our withdrawal verification process. You will receive written notice outlining the reason and the steps to raise a dispute or request a review.

Go to the transaction history in your account dashboard, find the relevant transaction, and use the dispute option. For Rocket, Nagad, or bKash transactions, include the reference number from your wallet app.

We post any updates to these terms on this page. Continuing to use your account after an update is posted means you accept the revised terms. Check this page periodically to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.